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People's experience in adult social care services: improving the experience of care and support for people using adult social care services

  • NICE guideline
  • Reference number: NG86
  • Published:  20 February 2018
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Research recommendations coming out of this guidance

  • Methods and approaches for gathering the experiences of people who use adult social care services:- When conducting research for the purposes of service improvement, what research methods are acceptable, appropriate and effective in meaningfully gathering the views and experiences of people who use services?

  • Co-producing research into the views and experiences of people who use services:- What approaches have been shown to work in supporting the co-production of research for the purposes of service improvement with people who use services?

  • Identifying barriers and enablers to using the views and experiences of people who use services to improve services:- What are the barriers and enablers to gathering, synthesising and applying data on the views and experiences of people who use services for the purposes of service improvement?

  • Use of technology in providing care- What are the views and experiences of people who use adult social care services on assistive technologies?

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