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    Evidence generation plan for GID-HTE10055 Digital front door technologies to gather information for assessments for NHS Talking Therapies for anxiety and depression

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    6 Implementation considerations

    The following considerations around implementing the evidence generation process have been identified through working with system partners:

    Evidence generation

    • The referral pathway for mental health conditions is extremely varied in current practice. Details describing the referral pathway should be reported for future evidence generation, this will enable a better understanding of how generalisable results are

    System considerations

    • The technologies may offer more value to services where digital pre-assessment methods are not already in use, for example, where the pre-assessment is carried out by administrative staff

    • The technologies may need to be integrated into or linked to any existing digital infrastructure.

    Equalities

    • The technologies may improve accessibility to mental health services for people who are underserved, for example people from ethnic minority backgrounds.

    • The technologies may not be suitable for everyone, for example, people without access to, or who cannot use, a smartphone or computer. People with cognitive impairment, problems with manual dexterity or a learning disability may need additional help from carers or advocates.

    • The digital technologies could be more beneficial if it is set up to ensure that language and cultural considerations of its users are met, and the digital literacy of people using it is considered.

    ISBN: [to be added at publication]