Scenario

A social worker makes a home visit to a family following concerns of neglect highlighted by the school. Katie, the mother, becomes angry with the social worker. She feels that they are interfering and have no right to be there asking such personal questions when she's no worse than other mums she knows.

After reading the chief social work officer's annual report, a principal social worker considers how they can support strengths-based social work and promote wellbeing in their area.

Action

The principal social worker uses the community engagement guideline to show their director the evidence for community engagement as a way of improving wellbeing. This results in the creation of a multi-partner working group to strengthen local community assets. The group uses the community engagement quality standard to measure and report on their progress.

Further guidance

The guidance recommends involving the community in identifying local needs and priorities and identifying community assets.

Relevant resources

Visit the adults' social care topic page for all NICE guidance and quality standards on adults' social care.

Guidelines

Quality standards