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Service user experience in adult mental health: improving the experience of care for people using adult NHS mental health services

  • Clinical guideline
  • Reference number: CG136
  • Published:  14 December 2011
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  • About this information
  • Improving your experience of mental health services in the NHS
  • Your relationship with health and social care professionals
  • Involving your family, carer or an advocate
  • Helping you to get the treatment and care that you need
  • What should happen during an assessment at mental health services?
  • What should happen after I have been assessed?
  • What should happen in a crisis?
  • What should happen if I need to stay in hospital?
  • What should happen if I am treated under the Mental Health Act?
  • What happens when my treatment or care comes to an end?
  • Becoming involved in helping to improve mental health services
  • Information for families and carers
  • Glossary
  • More information

Information for families and carers

As a family member or carer, you may need help and support yourself, especially if your family member or friend is having a crisis. Professionals should give you information about local support groups and services especially for families and carers, and about how to join these. Professionals should advise you that you have a right to a formal carer's assessment of your own physical and mental health, and help you to access this.

See involving your family, carer or an advocate for further information.

This page was last updated: 01 December 2011


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