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Service user experience in adult mental health: improving the experience of care for people using adult NHS mental health services

  • Clinical guideline
  • Reference number: CG136
  • Published:  14 December 2011
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  • About this information
  • Improving your experience of mental health services in the NHS
  • Your relationship with health and social care professionals
  • Involving your family, carer or an advocate
  • Helping you to get the treatment and care that you need
  • What should happen during an assessment at mental health services?
  • What should happen after I have been assessed?
  • What should happen in a crisis?
  • What should happen if I need to stay in hospital?
  • What should happen if I am treated under the Mental Health Act?
  • What happens when my treatment or care comes to an end?
  • Becoming involved in helping to improve mental health services
  • Information for families and carers
  • Glossary
  • More information

About this information

This information explains the advice about improving the experience of care for people using NHS mental health services that is set out in NICE clinical guidance 136. The information applies to people using the NHS in England and Wales

Does this information apply to me?

Yes, if you are an adult using mental health services.

Additional resources

  • Gwybodaeth i'r cyhoedd (Word 265 KB)

    01 June 2012
  • Information Standard

This page was last updated: 01 December 2011


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