Patient experience in adult NHS services: improving the experience of care for people using adult NHS services

Clinical guideline
Reference number: CG138
Published: 24 February 2012
Last updated: 17 June 2021

Evidence

Documents containing the evidence that was used to develop the recommendations.

Evidence updates

Evidence update
Evidence update (PDF 539 KB)

Published:

18 November 2014

Supporting evidence

Surveillance report
2021 surveillance of patient experience in adult NHS services (NICE guideline CG138)
Appendix A: Summary of evidence from surveillance (PDF 565 KB)

Published:

17 August 2021
Appendix B: Stakeholder consultation comments table (PDF 662 KB)

Published:

17 August 2021
Appendix A: Summary of new evidence (PDF 236 KB)

Published:

11 August 2016
Appendix B: Stakeholder consultation comments table (PDF 191 KB)

Published:

11 August 2016
Surveillance report 2016 – Patient experience in adult NHS services: improving the experience of care for people using adult NHS services (2012) NICE guideline CG138
Surveillance report – February 2014 (Word 87 KB)

Published:

05 July 2016
Full guidance
Full guideline (PDF 5.65 MB)

Published:

24 February 2012